Jack Kray

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Do you get an error message from kloxo 7 like "The domain is pointing to the wrong Kloxo server", even if your domain name server is correct, and if you ping already get correct results. Here is complete error message

If you are seeing this page, it means that web has not been configured for this domain on this server.

This could be due to the following causes:

    Kloxo has not restarted the web server yet after you added the domain. Please wait for the web server to restart.
     
    The domain is pointing to the wrong Kloxo server. Ping the domain and make sure that the IP matches one of the IPaddress seen in admin home -> ipaddresses
     
    If you are seeing this page when you try to access an IP like http://192.168.1.1, then that means that the IP has not yet been mapped to a domain. Go to client home -> ipaddresses -> ipaddress home -> domain config and map an IP to a domain.
     
    Once you map an IP to a domain, then you have to make sure that the domain pings back to the same IP. Otherwise, if you try to access the domain, you will get this page. So IP -> domain.com should mean that domain.com pings to the same IP.

 

For some application this message appear when you used apache 2.2 (or httpd), even if you have try to run sh /scripts/fixweb and sh /scripts/restart-web. And this is still bugs in kloxo mr7 and apache (httpd)

This is some tips to fix error message "The domain is pointing to the wrong Kloxo server"

1. Use php-fpm_event in kloxo mr webserver configure

2. Enable Multiple PHP As Secondary PHP in kloxo mr webserver configure

3. run sh /scripts/fixweb and sh /scripts/restart-web

If this message still occured after you use apache 2.2(httpd) try to use apache 2.4 (httpd24) in kloxo mr switch program. But in some case using apache 24 (httpd 24) not stable for your applications. For example : if you access your webpage its running well, and then you access your same webpages again (usually Upload data) getting slow response or time out.

If this is your condition, you can use nginx-proxy or hiawatha-proxy in kloxo mr switch program. I prefer using nginx-proxy because it give me more stable process and fast process.

So this is how to fix The domain is pointing to the wrong Kloxo server, This is based on my experience when i have to fix this issue in my application.

 

 

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